About / Compliance

Compliance & Standards

Every claim on this page is meant to be verifiable, not just stated. Documentation is available on request for any item below.

Compliance

Licensing, insurance, and operating standards.

Needs confirmation before publishing

City of Surrey Business Licence

[[ INSERT LICENCE NUMBER AND ISSUE/RENEWAL DATE — do not publish without confirming with the City of Surrey Licensing Office ]]

Needs confirmation before publishing

WorkSafeBC Registration

[[ INSERT WORKSAFEBC ACCOUNT/CLEARANCE NUMBER — a current WorkSafeBC Clearance Letter can be requested and linked here ]]

Needs confirmation before publishing

General Liability Insurance

[[ INSERT COVERAGE AMOUNT AND INSURER — confirm the exact figure with your insurance broker before publishing a specific dollar amount ]]

Safety Program

A documented safety program covering site hazard assessment, PPE requirements, and incident reporting procedures across all service teams.

Employee Training

Staff are trained on the specific equipment and protocols used in their service area before being assigned to a site — commercial cleaning, parkade equipment, exterior access, and safety procedures are trained separately.

Needs confirmation before publishing

Environmental Practices

[[ CONFIRM SPECIFICS — e.g. use of low-VOC products, water reclamation on pressure-washing jobs, waste sorting/recycling practices. Only state what is actually practiced. ]]

Quality Assurance

Work is reviewed through site inspection, photographic documentation, and client feedback, with deficiencies tracked through to completion rather than closed without verification.

Digital Reporting Standards

Service visits are logged digitally, with timestamped photos, completion records, and deficiency tracking available through client reporting.

Documentation

Certificates and documents available on request.

Insurance certificates, WorkSafeBC clearance letters, and business licensing documentation can be provided directly to property managers and prospective clients on request — before or during the proposal process.

Schedule a Site Walkthrough

Pick a time that works and our team will meet you on-site to assess the property.

Request a Proposal

Tell us about your property and requirements — we’ll follow up to schedule a consultation.