Every claim on this page is meant to be verifiable, not just stated. Documentation is available on request for any item below.
Compliance
Licensing, insurance, and operating standards.
Needs confirmation before publishing
City of Surrey Business Licence
[[ INSERT LICENCE NUMBER AND ISSUE/RENEWAL DATE — do not publish without confirming with the City of Surrey Licensing Office ]]
Needs confirmation before publishing
WorkSafeBC Registration
[[ INSERT WORKSAFEBC ACCOUNT/CLEARANCE NUMBER — a current WorkSafeBC Clearance Letter can be requested and linked here ]]
Needs confirmation before publishing
General Liability Insurance
[[ INSERT COVERAGE AMOUNT AND INSURER — confirm the exact figure with your insurance broker before publishing a specific dollar amount ]]
Safety Program
A documented safety program covering site hazard assessment, PPE requirements, and incident reporting procedures across all service teams.
Employee Training
Staff are trained on the specific equipment and protocols used in their service area before being assigned to a site — commercial cleaning, parkade equipment, exterior access, and safety procedures are trained separately.
Needs confirmation before publishing
Environmental Practices
[[ CONFIRM SPECIFICS — e.g. use of low-VOC products, water reclamation on pressure-washing jobs, waste sorting/recycling practices. Only state what is actually practiced. ]]
Quality Assurance
Work is reviewed through site inspection, photographic documentation, and client feedback, with deficiencies tracked through to completion rather than closed without verification.
Digital Reporting Standards
Service visits are logged digitally, with timestamped photos, completion records, and deficiency tracking available through client reporting.
Documentation
Certificates and documents available on request.
Insurance certificates, WorkSafeBC clearance letters, and business licensing documentation can be provided directly to property managers and prospective clients on request — before or during the proposal process.